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Cancellation Policy

In order to realize a reservation we require a credit card guarantee.

We apply to different cancellation policies due to our seasons:

High Season
October 31st to November 2nd 2014
December 31st 2014 untill January 6th 2015
March 29th untill April 12th 2015
July 15th untill August 22nd 2015
December 22nd 2015 until January 7th 2016

On the day of booking, the first night will be charged to the credit card used to guarantee the reservation. This charge can be reembursed until 31 days prior to the arrival date. In case of cancelation 30 days prior to date of arrival, a cancelation fee will apply for the first night.

In case the reservation has not been cancelled and the guest does not show up on the confirmed date of arrival, a no-show fee corresponding to the first night of stay will apply.

Low Season
No penalty will apply for cancellations made 72 hours prior to the day of arrival for one night per room cancelled. For cancellations made less than 72 hours 50% will be charged or a full rent if the reservation is for more than 1 day.

In case the reservation has not been cancelled and the guest does not show up on the confirmed date of arrival, a no-show fee corresponding to the costs of the first night will be charged.

Prepaid early booking rate: For the promotional rate `prepaid early booking` applies a different policy. The total amount of the reservation will be charged on the day of booking to the credit card provided. This rate is not refundable; in case of cancelation a penalty will apply for the total amount of the reservation.

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